We’re looking for hard working, energetic, passionate individuals to join our team.
We are a specialty coffee roaster based in Mansfield, in High Country. We have two cafes and a roastery in Mansfield, and one cafe in Benalla. We pride ourselves on excellent customer service, passion for great food and coffee, and offer fun, supportive and inclusive working environment.
We are often recruiting for the following roles
- Front of house all-rounders
- Baristas
- Chefs
- Kitchen hands
POSITIONS VACANT
Venue Manager - Permanent, full time
Key Responsibilities
• Manage and train up to 25 FOH staff and develop rosters
• Coordinate and manage all service functions in the venue, including our occasional events in the evenings
• Create rapport with customers and manage customer service experience
• Manage costs, sales budgets and set targets for financial performance
• Embrace our established systems and champion processes
About you
You are an enthusiastic and personable individual who is looking to support a business with existing systems which have proven success. To be considered for this role you must possess the following:
• 2 years’ experience in a similar role in a busy a la carte restaurant or cafe offering high level table service
• Valid Australian working rights
• Able to influence, manage and achieve buy-in from your team
• Advanced interpersonal, communication, customer service and leadership skills
• A strong work ethic with ability to meet and surpass KPI's
• A passion for specialty coffee and hospitality
• Strong all-round FOH skills (service, waiting, hosting)
• 2 years’ experience in a similar role in a busy a la carte restaurant or cafe offering high level table service
• Valid Australian working rights
• Able to influence, manage and achieve buy-in from your team
• Advanced interpersonal, communication, customer service and leadership skills
• A strong work ethic with ability to meet and surpass KPI's
• A passion for specialty coffee and hospitality
• Strong all-round FOH skills (service, waiting, hosting)